Bluehost Review (2024) Is It Really The Best Choice for Your Site?

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Josep Garcia

Josep Garcia

Author

Cai Ellis

Cai Ellis

Researcher

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Bluehost is part of a massive corporation, Endurance International Group (EiG), which owns various web hosting providers (e.g. HostGator or iPage) and has a colossal market share.

They obviously have the financial muscle to pour millions into marketing. That probably accounts for the huge amount of (overly) positive Bluehost web hosting reviews online.

I read several of those reviews and most talk about their fabulous customer support (really?), good prices and scalability options. But in those reviews, there’s very little about their actual flaws.

Hey, even WordPress recommends Bluehost.

WordPress recommends bleuhost hosting

But does this mean that Bluehost is a reliable service and a good match for your project?

Check out this Bluehost video-review if you don't feel like reading the whole article:

Bluehost Review - Why Would You Choose For Your Website?

Let's look around under Bluehost’s hood and intensively test their (shared) web hosting.

What Products Does Bluehost Offer?

This US-based web hosting provider offers loads of different hosting-related products, from domain names to dedicated servers. Let me quickly go over their large catalogue.

Bluehost hosting services

  • Domain names: Although they are not the cheapest domain name registrar, you can buy domain names directly from Bluehost. They start at $18.99 a year at renewal, add $15 a year if you need domain privacy enabled. A personal all-time favorite of mine for domain names is Namecheap as it’s cheaper and easier to manage.
  • Shared hosting: Unless you are managing a really large project or you need to geek around with your server’s configuration, a shared hosting plan is the one you ought to consider. Think of this as sharing a flat; you’ll share a server (flat), but you’ll have your own hosting space (room) - cheaper but noisier. At Bluehost their shared prices go from $9.99 to $28.99 per month.
  • WordPress managed hosting: Bluehost has a WordPress focused hosting service. It’s optimized for WordPress sites and comes with several perks like a staging area. It’s a bit pricey as it starts at $24.95 a month, more expensive than SiteGround's ($17.99), and other cheap WordPress hosting services.
  • VPS: A Virtual Private Server is something in between a shared hosting and a dedicated one (read below). You’ll share a server with other clients, but there's a (virtual) wall between your projects and theirs. This type of hosting is recommended for those needing special server configurations (e.g. using a particular programming language). VPS hosting plans go from $29.99 to $119.99 a month at Bluehost.
  • Dedicated servers: Adequate for those websites that generate tons of traffic and/or need a top-performing server. You can think of this as having your own house; no neighbors or roommates to bother you. Dedicated hosting plans start at $124.99 per month up to $209.99

These are the most important hosting related products that Bluehost offers. I was surprised to see that they don’t have cloud hosting services.

Note: This Bluehost review focuses on their shared hosting services, so from now on I’ll be sharing my own experience and knowledge about this Bluehost product. Read more about the other products in our Bluehost pricing page.

Bluehost Pricing

$9.99

Basic

$14.99

Plus

$18.99

Plus Choice

$28.99

Pro

Price Increases on Renewal

The prices above are what you will pay (per month) after the initial introductory offers ends.

Almost all web hosting providers offer discounted introductory prices, which will then revert to the regular price when you renew your plan after a year.

You can see in the chart below how each of the most basic shared plans of various web hosts increase in price after a year.

Web Hosts: Price Increases on Renewal

As you can see, Bluehost offers a particularly low initial price, with a particularly big percentage increase on renewal.

When you’re trying to decide between different web hosts, it’s really important that you compare these renewal prices rather than the introductory prices, as it’s the renewal price that you’ll be paying from then on.

What Do Their Shared Plans Include?

You can compare the different features of the four different shared hosting plans in the table below. Note that you will get exactly the same features if you opt for the (non-managed) WordPress option on the Bluehost website.

Basic Plus Choice Plus Pro
Websites 1 website Unlimited Unlimited Unlimited
Allowed subdomains 25 Unlimited Unlimited Unlimited
Customer Support Phone and live chat Phone and live chat Phone and live chat Phone and live chat
CPU Performance Standard Standard Standard Optimized
Max. files amount 200,000 200,000 200,000 300,000
Storage 10 GB 20 GB 40 GB 100 GB
Email accounts

Email storage

5

100 MB

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Databases

Max. DB size

20

5 GB

Unlimited

5 GB

Unlimited

5 GB

Unlimited

5 GB

Max. concurrent MySQL connections 150 150 150 150
Backup Basic Basic Advanced *

(for 1 year)

Advanced *
Dedicated IP No No No Yes
First-term prices $2.95/month $3.95/month $4.45/month $9.95/month
Renewal price $9.99/month $14.99/month $18.99/month $28.99/month

* Integrated system that lets you create and restore your own backups.

The Basic plan is good if you are only going to have 1 website and 10 GB of storage is enough for your project. It also has a limitation on the subdomains you can have, and the databases you can create.

With the Plus plan, you can have as many websites as you need and double the storage of the Basic plan.

If you get the Choice Plus package, you’ll be awarded with all the Plus features, plus free domain privacy and better backup options (for 1 year). It doesn’t really warrant the much higher price compared to the standard Plus plan.

The Pro tier is suitable for those looking for higher performances. The maximum files you can host with this plan jumps from 200,000 to 300,000. It also has permanent advanced backup options.

For more information about Bluehost’s products and prices, please check our guide to Bluehost pricing.

Bluehost Pros & Cons

  • Pros
  • Cons

Pros

  • The first term is cheap

    But be aware of the renewal rates, they are high.

  • OK uptime

    Generally speaking, my uptime tests with Bluehost have been reasonable. But unlike other providers, they don’t offer an SLA (Service Level Agreement) that guarantees a minimum uptime.

  • Unmetered bandwidth

    Bluehost won’t limit the traffic that your website(s) can get.

When to Use Bluehost Web Hosting?

If you are looking to host a small-medium project (e.g. a bakery site) and you won’t be getting tons of traffic, Bluehost can be an OK option.

But being 100% honest, I think there are similar alternatives with better prices.

When to Avoid Bluehost Web Hosting?

If you are managing a project that depends on your website, and you need the best performance, Bluehost isn’t for you. Check out the most reliable and fastest web hosts to help you choose a better cheap web hosting provider if you own an ecommerce business, are a thriving blogger or provide Software as a Service.

Bluehost shared hosting won’t be for those looking for advanced hosting features like staging areas or Git repositories either.

Bluehost Shared Web Hosting Ratings

Ease of Use

The registration process is somehow challenging, I find their form not intuitive and designed to trick you into buying expensive extras that you won’t need. Their backend was redesigned in 2019, it’s an easy-to-use cPanel customized version. But I really dislike their constant upsell proposal banners, popups and sneaky links. Once you are used to all these, it’s fine.

Domain Names

Bluehost includes a free domain name registration the first year. After that, you’ll have to pay $19.99 per year. Be aware that their Basic plan only allows you to have 1 site (domain name), the other plans offer unlimited sites (domains).

Email Rating

With the Basic tier, you are limited to 5 email accounts and 100 MB of email storage, both of which are unlimited with the higher plans. Be warned that you won’t be able to send more than 500 emails per hour - not suitable for sending bulk emails.

Databases

With the Basic package, you can create up to 20 databases. Unlimited databases with the other plans. There is a generous maximum database size of 5 GB.

Applications

Using their automatic installer, you can add all sorts of software: WordPress, Drupal, Joomla, Magento and many more.

Bear in mind that their WordPress installer will add some plugins you most likely won’t want, make sure you delete them after the installation.

Webspace Limit

The Basic shared plan comes with just 10 GB of webspace, which is quite low. As for the other plans: Plus (20 GB), Choice Plus (40 GB) and Pro (100 GB), these are also quite low compared to similar plans with other hosting providers. And the maximum amount of files allowed is 200,000 on all plans (except 300,000 files for the Pro plan).

Monthly Data Transfer Limit

Not metered.

FTP Accounts and Secure FTP

Create as many FTP accounts as you wish. However, be aware that SFTP (secure) is only allowed with the main FTP account.

Server Location

They only seem to have data centers in the US. This may not be ideal for clients outside North America - your site could load very slow outside the US and Canada.

Security Features

Bluehost offers a couple of extra paid add-ons to enhance security. For example, SiteLock prevents hacker attacks and CodeGuard gives you more backup options. I liked the fact that they have an optional two-factor authentication system, even if a hacker breaks your password, they won’t gain automatic access to your Bluehost account.

Server Speed

In my experience, Bluehost’s speed is disappointing, at this price range it should offer more.

Uptime

In our tests, Bluehost showed reasonable uptime results. This is important to offer solid user experiences and SEO.

Backups

‘As a courtesy’, Bluehost creates monthly, weekly and daily backups that you’ll be able to download and restore. So yes, only 3 backups and they can’t assure you they’ll have them – other providers offer over 20 backups to choose from.

If you want extra website backup options (e.g. on-demand backups), you can purchase their pricey backup add-on.

CDN

Bluehost don’t offer a CDN themselves. However, Cloudflare is pre-integrated, so you can easily enable it - I would suggest you do.

Server Features

It’s possible to use PHP 7.3, 7.4 and 8. Databases run on MySQL 5.6. Other programming languages like Perl or Ruby on Rails are also allowed.

Refunds and Guarantees

There is a 30-day money-back policy, no questions asked. Unlike top hosting providers, they don’t seem to offer any uptime guarantees.

Assistance and Support

You can contact customer support via live chat and phone. The support agents were nice and helpful, I wish they had an easier way to verify the account owners.

Overall Rating

3.8

Although Bluehost’s performance is acceptable and their system OKish, I think they are a bit overpriced. But for me, their support is a clear no-go if you think you’ll need their help often.

Bluehost Performance Tests

Is Bluehost a slow web provider? Is their uptime OK?

To be able to answer all these questions, I’ve closely monitored Bluehost’s speed and uptime for months. Let me show you my findings…

Bluehost Speed Test

As a website owner, I don’t have to tell you how important speed is for providing the best user experience and improving your search engine rankings.

I compared Bluehost’s speed to the most popular (shared hosting) competitors to find the fastest web host. I used GTmetrix, Pingdom and Webpagetest to check their loading times.

You can see how they fared in 2022 in the chart below:

Web Hosts: Page Load Times
Bluehost didn’t perform so well in 2022, compared to the other web hosts, with an average page loading time that is longer than 2 seconds. It also performed quite poorly in 2020 and 2021:

2020 2021 2022
Page Load Time in Seconds
GreenGeeks 2.39 1.56 1.29
A2 Hosting 3.15 2.01 1.30
GoDaddy 3.40 1.94 1.44
Cloudways 2.32 1.73 1.46
SiteGround 2.14 1.54 1.56
Hostinger 4.19 1.61 1.63
WP Engine 2.21 1.65 1.66
Namecheap - 1.60 1.69
Dreamhost 3.28 1.84 1.75
Kinsta 2.98 1.77 1.82
Bluehost 3.07 2.87 2.07
IONOS - 1.95 2.32
InMotion 4.36 2.75 2.58
iPage 4.19 2.76 2.60
HostGator 3.77 2.78 2.72

These tests were carried out under the same circumstances (e.g. same page and content).

As you can see, Bluehost isn’t top of the class when it comes to speed. In fact, they are towards the bottom of the class!

There are things you can do yourself to fix a slow website and even make WordPress faster, but it’s difficult to make significant progress if your web host is slow.

So, if you are concerned about speed, SiteGround and A2 Hosting are, in my experience, much better performing providers.

In the chart below, you can compare the speed and prices of different web hosting providers.

Web Hosts: Page Load Time vs Price

As you can see, Bluehost isn’t good value for money when it comes to speed.

Bluehost Uptime Test

Believe it or not, your web hosting service (most likely) won’t have a 100% uptime. Due to technical reasons (e.g. server maintenance), your site will be down for (hopefully) short instances of time.

A bad uptime is terrible as your visitors and search engines won’t be able to reach your site. Your goal should be to have an uptime higher than 99.95%.

In our 2022 web host reliability and speed tests, Bluehost’s reliability was OK but certainly not great:

Web Host Uptime Levels

And this marks a downturn in reliability, because they performed much better in the previous two years:

2020 2021 2022
Uptime %
SiteGround 99.97 100 100
WP Engine 99.99 99.99 100
Namecheap - 100 100
Kinsta 100 100 100
InMotion 99.73 99.95 100
A2 Hosting 99.99 99.98 99.99
Cloudways 100 100 99.99
HostGator 99.91 99.99 99.98
GreenGeeks 99.98 99.98 99.97
GoDaddy 99.90 99.96 99.95
Hostinger 99.48 99.92 99.95
Bluehost 99.96 99.99 99.95
iPage 98.45 99.85 99.95
Dreamhost 99.99 99.96 99.83
IONOS - 99.93 99.71

To monitor uptime I use StatusCake, a tool that checks each website every 5 minutes.

And be aware that they don’t offer any uptime warranty! Other hosting providers will compensate you (e.g. a free month) if their global uptime drops below certain levels (usually 99.9%).

Bluehost Review: Do I Recommend It?

You’ve probably noticed already that Bluehost is not my favorite provider. However, if you want a hosting service with unmetered storage and unlimited bandwidth, Bluehost could be a suitable option.

As you can see in the above tests, their speed wasn’t the best. However, I was impressed with their uptime scores as they got similar results to top providers like SiteGround and DreamHost (compare it with Bluehost).

Their (first-year) pricing is remarkably cheap, but please consider the renewal prices as these sky-rocket.

> Try Bluehost 30 days for free or read out gudie to the very best web hosting providers we’ve tested!

Bluehost Alternatives

Alright, if you go with Bluehost, your site is probably going to be OK, at least if your visitors are mainly located in North America.

However, it’s not the cheapest option out there, and I think for the same money you could get better performing web hosts that come with advanced options.

A2 Hosting

A2 Hosting is much faster and more reliable (in terms of uptime) than Bluehost. Their shared plans also come with more features.

For example, on their cheapest shared hosting plan, you get 10 times as much storage, 4 (rather than 1) worldwide data center locations, unlimited (rather than 5) email addresses, a staging area for testing, better backup options, plus loads more.

A2 Hosting also performed much better than Bluehost when we tested the customer service of the different hosting providers. In fact, it was one of the best performers for customer service.

All this and it’s only slightly more expensive than Bluehost on renewal. I genuinely can’t think of any reason to choose Bluehost over A2 Hosting. Read our full A2 Hosting review.

GreenGeeks

GreenGeeks is also much faster and more reliable than Bluehost. In fact, GreenGeeks was the fastest web host we tested in 2022! And like A2 Hosting, it also comes with more features than Bluehost.

On their cheapest shared hosting plan, these include 5 times as much storage and 50 (rather than 5) email addresses. You won’t be able to send as many emails an hour as with Bluehost (100 vs 500). But you do get the satisfaction of knowing you’re doing your bit to protect the environment.

And better customer support according to our tests!

GreenGeeks is slightly more expensive than Bluehost on renewal (although slightly cheaper than A2 Hosting). But again, I think GreenGeeks will be a much better choice than Bluehost for most people. Read our full GreenGeeks review.

Dreamhost

Unlike A2 Hosting and GreenGeeks, Dreamhost is actually quite a bit cheaper than Bluehost on renewal.

On their cheapest plan, you’ll also get 5 times as much storage, automatic daily backups, decent customer support and a 97 money-back guarantee! You won’t get as many subdomains (5 vs 25), and you’ll have to pay extra for email addresses, though.

In terms of performance, Dreamhost has been faster than Bluehost for the last years. And it has always had better uptime until 2022 when it took a bit of a nosedive and showed a poor level of reliability.

However, if you’re looking for a cheaper alternative to Bluehost then I would definitely recommend considering Dreamhost. Read our full Dreamhost review.

> But, if you still want to use Bluehost, remember that you can try Bluehost for free for 30 days

Note: I’ve created a Bluehost vs HostGator comparison so you know which EiG product is better for your project.

The authors

Learn more about us

Josep Garcia

Content Manager

Hi there, I am Josep Garcia. Since 2014 I've been testing and writing about website builders and hosting services, and I share all my learnings at Tooltester.com. Today I am not an active staff member anymore, but I do hope you enjoyed this article. And if you have any questions, please leave me a comment below.

Cai Ellis

SEO Manager

Hi! My name is Cai. Over the years, I've used countless hosting providers, built innumerable ecommerce stores and picked up a bit of SEO know-how too. If you've got questions about these or any related subjects, I'll be happy to help!

Learn more about us

We keep our content up to date

29 Nov 2022: Facts checked, 2022 performance tests added, alternatives changed
17 Sep 2021: Bluehost reviews fact-checked
17 Sep 2021: Performance and General update. New rating.
23 Oct 2020: General and performance update
02 Jun 2020: Video review added
05 Sep 2019: New dashboard
27 Jun 2019: First review

THE BEHIND THE SCENES OF THIS REVIEW

This article has been written and researched following a precise methodology.

Our methodology

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